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SHIPPING POLICY

All candles will be shipped in standard shipping boxes unless otherwise requested. All orders are shipped via USPS or UPS. Most Orders Ship Same Day when placed before 2 p.m.
Orders are shipped USPS First Class Mail or Priority Mail depending on weight.
Orders will be shipped to address provided during the check-out process.
What do we ship? Candles, Wax Melts, Candle Warmers
When do we ship? Most orders are processed within 24 hours, but some custom orders may take up to 7-10 business days.
Where do we ship to? We only ship to the US and territories. We do not ship internationally.
How do we ship? USPS or UPS {Other arrangements can be made as needed}
Rates to ship? Shipping charges are calculated automatically through the USPS.
How to track an order that’s been shipped? Tracking information will be emailed to you when the item is shipped.

Return & Exchange Policy

Unfortunately, due to the nature of our products we do not accept returns.
However, if your product is damaged during the shipment process, please email us at mitrasbox@gmail.com to submit a claim for reimbursement.

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